Limite de envios atingido

Ola,

Meu limite de envios esta chegando no limite, gostaria de saber qual o período que ira renovar? Esta aparecendo que será apenas em dezembro, porem não renovou em novembro, poderia me ajudar?

Hi Forms_TLP,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've fixed the issue for the monthly submission count. You can log out and log back in to check it out. Here is a helpful guide you can go through on understanding your account's usage and limits. Let me show you how to check your account usage:

1. On your My Forms page, hover your cursor on the Profile Avatar icon.
2. Select the Settings from the menu.
3. On the My Account page, choose Usage from the left side of the panel.
4. The monthly limit reset date will be on the right side next to the Monthly Usage. That's it.

Let us know if you need any other help.