Extração de Relatório

  • Sportlink
    Perguntado em 25 de novembro de 2024 às 12:43

    Olá pessoal, como vão?


    Preciso de uma ajuda, temos um formulário chamado “Relatório Técnico de Qualidade”, e nele temos 100 campos para subir imagens, porém ao extrair em excel o formulário, ele puxa apena 60 colunas. Poderiam nos ajudar?

  • Arslan Jotform Support
    Respondido em 25 de novembro de 2024 às 15:46

    Hi Sportlink,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Extração de Relatório Image 1 Screenshot 20
    Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with this.

  • Sportlink
    Respondido em 26 de novembro de 2024 às 08:07

    Hello Arslan, how are you? 


    Thanks for the help! Looking at the report settings, I noticed that the fields we added later were hidden, and therefore were not being considered at the time of extraction, I activated the fields here and it worked!

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