Não consigo adicionar a pergunta do formulário nas respostas direcionada ao pipedrive

  • PinhoLaw
    Perguntado em 21 de novembro de 2024 às 12:14

    Olá.

    Preciso de ajudar para adicionar uma pergunta. Eu já adicionei a pergunta ao formulário, já adicionei na integração porém, ainda não vejo a pergunta respondida dentro do meu CRM. Atualmente, trabalhamos com o CRM pipedrive, sendo integrado através do Make.

    EU preciso apenas que, quando o cliente responda essa pergunta, ela apareça para mim no meu CRM assim como as outras.


    Obrigado.

  • Gian Jotform Support
    Respondido em 21 de novembro de 2024 às 14:30

    Hi PinhoLaw,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you confirm if you're referring to this form? If yes, I can see that you have the integration with Pipedrive, but you mentioned that you did the integration via Make, can you please confirm if you decided to use the direct Pipedrive integration? Also, which specific field is not sending data to your Pipedrive?

    It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if there's anything else we can help.

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