Pedido de Reembolso

ja removeram o plano que assinei e ainda nao fui estornado do valor que paguei por engano...

Hi David,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I checked your account, I noticed that your refund request has been approved and processed successfully. The refunded amount due to bank transactions will be reflected in your account within 4-7 days.

Let us know if you have any other questions.