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Rui ChoradoPerguntado em 20 de novembro de 2024 às 17:51
porque tenho a minha conta suspensa????
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Cyrus Jotform SupportRespondido em 20 de novembro de 2024 às 18:23
Hello Rui,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese , let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.
We really appreciate your patience and understanding while we look into this.
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Bitia Jotform ReviewerRespondido em 20 de novembro de 2024 às 19:16
Hi Rui,
When I checked your account, I saw that it was suspended due to your form titled Formulário Recrutamento Bedriven offering a fake service. If you believe that your account was suspended in error, we'll need you to send the following information to reviewers@jotform.com with Thread #21390143 as the subject:
- The URL where the form is used.
- A link to your website or proof of affiliation with a legitimate institution.
- Any supporting documentation that can validate your claims.
Sending the email from your business email address, if you’re affiliated with a legitimate institution, would fasten the process. We also need you to change your registered email to a corporate one, if you have one, to avoid getting flagged again by our phishing detector. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.
Let us know if there's anything else we can help you with.