Não é possível receber e-mail do formulário

Boa tarde! Estou utilizando dos formulários para preenchimento porém não estou recebendo eles aqui na plataforma quando é feito o envio por parte das pessoas que preenchem.

Hi Leonara,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, are you referring to this form? If so, I checked your email address and can confirm that it has not been added to the Bounce List. Also, Upon checking your form, I can see that there's no notification email created in your form. Take a look at the screenshot below:

Can you try to create first a notification email and try to make a test submission again?

Give it a try and let us know how it goes.