conta suspensa

  • Rui
    Perguntado em 19 de novembro de 2024 às 17:55

    porque estou com a minha conta suspensa????

  • Joshua_T Jotform Support
    Respondido em 19 de novembro de 2024 às 18:33

    Hi Nyaradzo,

    Thanks for reaching out to Jotform Support. I've created a ticket and forwarded it to the relevant team. Once they are available, they will reply to you on this thread.

    In the meantime, let us know if you need any other help.

  • Irene Jotform Reviewer
    Respondido em 20 de novembro de 2024 às 01:19

    Hi Rui,

    When I checked your account, I saw that it was suspended due to your form titled Formulário Recrutamento Bedriven offering a fake service. If you believe that your account was suspended in error, we'll need you to send the following information to reviewers@jotform.com with Thread #21344343 as the subject:

    1. The URL where the form is used.
    2. A link to your website or proof of affiliation with a legitimate institution.
    3. Any supporting documentation that can validate your claims.
    4. A valid government-issued ID card, such as a driver's license or passport, along with a clear, forward-facing selfie for verification. 

    Sending the email from your business email address, if you’re affiliated with a legitimate institution, would fasten the process. We also need you to change your registered email to a corporate one, if you have one, to avoid getting flagged again by our phishing detector. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.

    Let us know if there's anything else we can help you with.

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