Como recuperar dados excluídos permanentemente?

Olá!

Sem querer, acabei apagando a versão com 257 respostas do formulário com link em anexo. Preciso recuperar essa versão o quanto antes, você pode me ajudar?

Hi FreeHelper,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, could you check if you can find the deleted entries in your trash folder, then restore them from there? Let me show you how:

1. In Tables, click on the Three Dots icon in the tab next to your form's name at the upper left side of the page.
2. In the dropdown list, click on Trashed Entries.
3. In the window that comes up on the right side of the page, select the Deleted Submission then, click on the Restore button and that's it.

Don't forget that trashed submissions that are not restored within 30 days will be automatically deleted. For permanently deleted submissions, I'm afraid they can no longer be recovered. I can only suggest that you check the form data from the email notification you received when they were submitted through your form.

Give it a try and let us know if you need any help.