O Jotform está de acordo com a LGPD (2024)?

  • tecnologiacabo
    Perguntado em 4 de novembro de 2024 às 09:32

    O Jotform está de acordo com a LGPD (2024)?

  • Kenneth Jotform Support
    Respondido em 4 de novembro de 2024 às 12:04

    Hi tecnologiacabo,

    Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, Jotform isn’t explicitly LGPD compliant, but we are fully compliant with GDPR, which shares many similarities. We uphold data privacy standards, including not selling user data and maintaining high security. However, you remain the data controller.

    If you intend to use data for emails, calls, or sales, you can obtain user consent directly when creating the form, which supports LGPD compliance. This is why we don’t have a DPO, our users control their data. We at support can assist with privacy and security questions, but for specific legal advice on Brazilian data protection, it’s best to consult a lawyer.

    Reach out again if there’s anything else we can help you with.

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