LIMITE DE ASSINATURAS

Os limites de assinatura não foram renovados ao início deste mês, agora aparece que só renova em dezembro.

Porque se é mensal e hoje é dia primeiro?

Hi BRS_Quality,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, getting back to your question. Most of the usage limits should be refreshed on the first day of every month. Let's wait for a couple of hours for the system to refresh your account usage and limits, if nothing happens, circle back on this thread immediately and let us know.

Reach out again if you have any other questions.

Olá, bom dia!

O Jotform não voltou ao normal. Poderiam verificar por favor? Preciso utilizar para a assinatura de documentos.

Hi BRS_Quality,

I checked your account usage and it is now refreshed. Your signed document usage shows 0/1,000. You can also check your account usage from your account settings. Here's how:

1. In My Forms page, hover your mouse over your Avatar.
2. Go to Settings from the dropdown menu.
3. Click on Usage from the left navigation.
   

Reach out again if you have any other questions.