Conta suspensa

  • Luciano
    Perguntado em 29 de outubro de 2024 às 08:57

    Podem por favor resolver nosso problema? Estamos desde ontem sem formularios com 40 equipes em campo.

  • Royce Jotform Support
    Respondido em 29 de outubro de 2024 às 09:51

    Hi Luciano,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your question or concern, I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

    Meanwhile, let us know if you have any other questions.

  • Royce Jotform Support
    Respondido em 29 de outubro de 2024 às 10:10

    Hi Luciano,

    I've received an update from our relevant team. Your account has been suspended due to a dispute, and we have now reinstated your account.

    Let us know if there’s anything else we can help you with.

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