Quwero cancelar minha assinatura

  • paulomiyamoto
    Perguntado em 27 de outubro de 2024 às 21:06

    Não encontro o link para cancelar. Não faço mais uso do JOTFORM.

  • Jeric Jotform Support
    Respondido em 27 de outubro de 2024 às 21:08

    Hi Paulo,

    Thanks for reaching out to Jotform Support. I see your account is on the Starter (Free) plan level. Do you mean you'd like to delete the account? Deleting your Account wil also delete all of your forms and data. If you're sure you want to go ahead with that, let me show you how to do it:

    1. On your Account Settings, scroll down and click on Delete My Account.

    Quwero cancelar minha assinatura Image 1 Screenshot 40

    2. Now, in the pop-up warning window, click on Yes, Delete.

    Quwero cancelar minha assinatura Image 2 Screenshot 51

    3. Then, enter your account password and click on Verify. That's it.

    Quwero cancelar minha assinatura Image 3 Screenshot 62Let us know if you need any other help.

  • Jeric Jotform Support
    Respondido em 27 de outubro de 2024 às 21:10

    Hi paulomiyamoto,

    In addition, our Portuguese Support agents are busy helping other Jotform users right now, so I helped you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Reach out again if you need any other help.