Número de formulários

  • Novos_Metais
    Perguntado em 18 de outubro de 2024 às 18:13

    Olá, temos apenas 2 formulários, mas em nosso detalhamento constam 14

    Número de formulários Image 1 Screenshot 20

  • Lorevie Jotform Support
    Respondido em 19 de outubro de 2024 às 01:25

    Hi Novos_Metais,

    Thanks for reaching out to Jotform Support. I've checked your account, and can confirm that you have 14 forms under your account. Will you give us access to your account, so we can check it? Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

    1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

    2. In the small window that opens, click on Settings.

    Número de formulários Image 1 Screenshot 30

    3. In the panel on the left, click on the Security tab.

    4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

    Número de formulários Image 2 Screenshot 41After we hear back from you, we’ll be able to help you with this.