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Jotform0001_jotform0001Perguntado em 18 de outubro de 2024 às 08:46
Tivemos um problema com o recurso "INTEGRAÇÕES" do JOTFORM. Deveriam ter sido criadas pastas no GOOGLE DRIVE para todos os projetos enviados por meio do formulário "Formulário de Inscrição Edital FAC II - 2024 - DEMAIS ÁREAS I". No entanto, entre os projetos II.DAI.000345 e II.DAI.000589 estão faltando 237 pastas com os respectivos projetos como demonstrado nos "prints" à seguir.
Precisamos de todas essas pastas criadas no "GOOGLE DRIVE" o mais rápido possível.
Obrigado.
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Mafe_M Jotform SupportRespondido em 18 de outubro de 2024 às 09:35
Hi Jotform0001_jotform0001,
Thank you for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. We recommend refreshing the integration by deleting the action and adding it back. Let me show you how:
1. In Form Builder, on the orange navigation bar, click Settings.
2. Go to Integrations tab and click Google Drive.
3. Click the kebab icon next to the edit icon.
4. Select Delete Action.
After that, add the integration and map the fields into the form again.
Give it a try and let us know how it goes.