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ViniciuPerguntado em 17 de outubro de 2024 às 10:27
Minha conta está 1000% em conformidade, não entendo porque ela foi banida
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Lorevie Jotform SupportRespondido em 17 de outubro de 2024 às 11:02
Hi Viniciu,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.
We appreciate your patience and understanding.
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Bitia Jotform ReviewerRespondido em 17 de outubro de 2024 às 13:26
Hi Viniciu,
Thanks for using Jotform. When I checked your account, I saw that it was auto-suspended by our system because your form titled: Formulário includes fields to collect sensitive information, which violates our Terms of Use. I’ve removed the offending fields, and reactivated your account.
Let us know if you have any other questions.