e-mail está na lista de rejeição

Boa tarde.

Meu e-mail entrou na lista de rejeição e nem eu nem meus colegas estão recebendo o e-mail com a ficha.

Ontem eu verifiquei e retirei, mas hoje voltamos a não receber as fichas.

Hi Pessato_financeiro,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your email address, and it seems that it is not in the bounce list anymore. Can you try testing the form and check if the issue happens again? I have also cleared your form cache as a precaution. Can you also share the form URL where you did not receive any email notifications, so I can test? We have a guide on how to get it from your form.

Once we hear back from you, we'll be able to help you with this.

https://form.jotform.com/241656189332663

segue a URL

Hi Pessato_financeiro,

I cloned and tested your form on my end, but I can't replicate the issue. I was able to receive the email notification after submitting the form. Check out the image below:

I also checked the email recipients, and they are not in the bounce list. For us to confirm the issue, can you send a submission on your live form and check if you are able to receive the email notification?

Give it a try and let us know how it goes.

Bom dia.

Ao abrir a plataforma hoje, apareceu essa mensagem.

Hi Pessato_financeiro,

We have successfully removed your email address from our bounce list. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Give it a try and let us know how it goes.

Vou ficar monitorando durante o dia e se houver problema respondo aqui.