CONTA SUSPENSA

Hi Gabriel,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account was suspended because you’ve got a form named {form name} that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

Reach out again if you need any other help.

Eu estava fazendo testes, acho que por isso pareceu ser spam.

Acabei de tentar aqui entrar e continua a mesma mensagem, conta bloqueada.

Hi Gabriel,

I have reactivated your account. You should be able to log in now. If you run into the same issue again, can you try logging in from a different browser to see if the issue is also reproducible? As this issue might also be related to your browsers cache. You can check out this guide on How to Clear the Cache and Cookies in Your Web Browser.

Give it a try and let us know how it goes.