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Frank_frankcostaPerguntado em 10 de outubro de 2024 às 13:04
Como faço pra inserir um pixel do facebook no formulario?
Quando a pessoa preencher disparar o evento?Vi em alguns tutoriais, falando pra add widget facebook pixel, porem nao aparece.. o que posso fazer?
Print monstrando que nao aparece -
Gian_D Jotform SupportRespondido em 10 de outubro de 2024 às 13:27
Hi Frank,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
As for your issue, I cloned your form and tried to add a Facebook Pixel widget on it, and it works as expected. Check out the screenshot below:
As you can see, it's showing on my end. I saw that your account is a HIPAA-compliant account. Take note that the Facebook Pixel widget isn't available at HIPAA-compliant accounts for data security reasons. I cloned your form on a HIPAA-complaint account and tried to add a Facebook Pixel widget to it, but it's not showing. Check out the screenshot below:
Let us know if there’s anything else we can help you with.