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deborahPerguntado em 8 de outubro de 2024 às 18:30
a minha conta foi suspensa, me ajudem!!
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Kelvin Jotform SupportRespondido em 8 de outubro de 2024 às 19:25
Hi Deborah,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question about account suspension. I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.
Thanks for your patience, we appreciate it.
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Irene Jotform ReviewerRespondido em 9 de outubro de 2024 às 01:57
Hi Deborah,
Thanks for using Jotform. After checking your account, no violation was found in your forms, so we’ve reinstated it. You should be able to log in now.
Let us know if you need any other help.