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Daniel SousaPerguntado em 8 de outubro de 2024 às 17:35
Gostaria de saber por que minha conta foi bloqueada?
Solicito o desbloqueio. Nunca tive problemas antes com minha conta.Grato e aguardo retorno!
Preciso da minha conta ativa quanto antes!
Page URL: https://form.jotform.com/240437354058052 -
Karlo Jotform SupportRespondido em 8 de outubro de 2024 às 18:22
Hi Daniel,
Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Your account was suspended because one of your forms that was tagged as phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use. I have forwarded this to the Relevant Team.
Thanks for your patience and understanding, we appreciate it.