Widget de Identificação única ainda com erro

  • Casa_Fitness
    Perguntado em 7 de outubro de 2024 às 11:18

    Olá, enviei uma solicitação recentemente sobre um erro no widget de identificação única e o problema persiste.

    Em um de nossos formulários (solicitações para o t.i.) coloquei para o número do protocolo gerado automaticamente ser copiado num campo mais abaixo e número copiado está incorreto.

    Nessa situação especifica o número gerado foi DT - 0940, na página de agradecimento apareceu DT - 0940, porém ao ser copiado ficou como DT - 0939.

    Widget de Identificação única ainda com erro Image 1 Screenshot 20

  • Angelica Jotform Support
    Respondido em 7 de outubro de 2024 às 13:52

    Hi Casa_Fitness,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now going back to your question, I cloned your form to test it, and I'll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Angelica Jotform Support
    Respondido em 8 de outubro de 2024 às 00:47

    Hi Casa_Fitness,

    Unfortunately, it is not possible to copy the value of the Unique ID field to another field in the form. This is because the unique ID field data is only generated on the form post submission state is restricted and has properties that prevent it from being duplicated within the form. As a workaround, I recommend using the Random Value Generator widget. This widget can pass the value to a different field. Let me show you how:

    1. In Form Builder, click the Add Element+.
    2. Go to Widgets tab.
    3. Add or drag Random Value Generator widget in your form.
    4. Customize the widget as you want and click on Update Widget.

    Widget de Identificação única ainda com erro Image 1 Screenshot 30

    Here's the result:

    Widget de Identificação única ainda com erro Image 2 Screenshot 41

    Give it a try and let us know if you need any help.