minha conta está suspensa

Boa tarde,

Minha conta foi suspensa. O que aconteceu? Perdi meus formulários.

Obrigada

Hi marianna,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I have an update.

Reach out again if you have any other questions.

Hi marianna, 

Your account was suspended because you’ve got a form named Agendamento Antecipado Disney that’s breaking our Terms of Use by collecting login credentials.

If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

Once we hear back from you, we'll be able to move forward with this.