Restaurar espaço gratuito

Boa tarde,

Fiz backup dos meus formulários e ainda consta como disco de armazenamento cheio. Poderia verificar por favor?

Hi Rarità,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've checked your account and can see that your upload usage is already at 94.51 MB. To free up the excess in upload storage space allocation, you can delete more submissions that has File Uploads on them, but please note that deleting submission data will permanently remove the data from our servers. You may want to download all of your submissions first before deleting them.

Also, you might want to upgrade to a higher subscription plan to increase your account limits. You can check this page to view the different paid subscription plans and their limits.

Let us know if there’s anything else we can help you with. 

Ok, obrigado.