Documento assinável está travado

  • puppylocrechehotel
    Perguntado em 1 de outubro de 2024 às 13:37

    Todos os documentos assináveis, tanto os novos que coloco quanto os antigos, quando abro a página fica totalmente travada e não consigo fazer nada.

  • Christian Ice Jotform Support
    Respondido em 1 de outubro de 2024 às 16:39

    Hi puppylocrechehotel,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, our Relevant Team is aware of the issue, and they are working on it right now. As soon as we have an update, we'll get back to you on the thread.

    Thanks for your patience and understanding, we appreciate it.

  • Erwin Support Team Lead
    Respondido em 2 de outubro de 2024 às 03:36

    Hi,

    We had an issue on Jotform Sign but it should be resolved now.

    Please check and let us know if the issue is still persistent.

Sua Resposta