nao gera o formulario PDF

ao preencher o formulario nao esta criando o arquivo pdf ..

comecou ontem ja nao gerar..

ontem no fim do dia gerou e agora parou novamente.

Hi Alexandre,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, could you please confirm the form URL to investigate? Also, please confirm which PDF file are you referring to. Do you mean those PDF files sent with the notification emails or with our third-party integrations?

Once we hear back from you, we will help you with this.