Não é possível acessar a conta Jotform devido à suspensão da conta

  • Marciano Olinski
    Perguntado em 1 de outubro de 2024 às 09:13

    Olá, tive a conta suspensa por prevenção de phishing, gostaria de saber como fazer para reativar essa conta.

  • Mary Eden Jotform Support
    Respondido em 1 de outubro de 2024 às 09:51

    Hello Marciano,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named Formulário Google Meu Negócio that’s breaking our Terms of Use by collecting login credentials.

    Não é possível acessar a conta Jotform devido à suspensão da conta Image 1 Screenshot 20

    If you agree to follow our Terms of Use and let us delete the offending fields mentioned above, we can go ahead and lift the suspension on your account.

    Once we hear back from you, we'll be able to move forward with this.