Intregação ONE DRIVE - JOTFORM

A integração com o ONE DRIVE não está funcionando, poderiam me ajudar, por favor?

Hi Easyaccesstechnology,

Thank you for letting us know about this. Our development team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed. 

We really appreciate your patience and understanding while we look into this.

Hi Easyaccesstechnology,

Our Portugese support agents are busy helping other Jotform users right now, so I've answered you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portugese, let us know and we can have them do that. But, it might take a while until they're available again.

Hi Easyaccesstechnology,

This issue has been resolved by the development team now, please clear cookies and cache and then try again.

Please let us know how you go.

Olá!

Funcionou, porém, o formulário não estão dentro do padrão definido

Hi easyaccesstecnologia,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you explain a bit more on what you meant by the form is not within the defined standard? Can you share with us a screenshot of what you're seeing on your screen? This guide will show you how to do that. Can you also share with us the Form URL so we can have a look at it also?

I went ahead and cleared the form cache to fix any possible cache issues in the form. Can you try checking your form again if you're still having trouble with it? You can also try using another browser or device if that makes a difference.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Olá! O site do jotform está instável e os formulários pararam novamente de carregar no meu ONE DRIVE, o download não está funcionando também, só consigo baixar no meu computador os formulários quando entro no site do jotform e seleciono quais formulários desejo baixar. Quando consigo baixar, o formulário não está dentro do padrão. Abaixo o print de como estão vindo os formularios:

O URL do formulario é este: https://www.jotform.com/230635300448045

O padrão correto dos formulários é este:

Hi easyaccesstecnologia,

Our Developer Team is already aware of the issue and is currently working to resolve it at the soonest possible time. Rest assured, we'll circle back to this thread as soon as we receive an update from our Developers.

We appreciate your patience while we work on a solution.

Hi easyaccesstecnologia,

Thanks for patiently waiting. We have just received an update from our developers that the issue is now resolved. Thanks for your patience and understanding, we appreciate it. Can you try again if the problem you encountered is now fixed? 

Reach out again if there's anything else we can help you with.

Olá, bom dia

A integração parou novamente de funcionar

Hi easyaccesstecnologia,

Thanks for letting us know about the issue you encountered with your form. We'll reach out to our developers on this and as soon as we hear back from them, we’ll update you here on this thread.

Thanks for your patience and understanding, we appreciate.