Instabilidade na plataforma?

  • agendamentocirurgicohusf
    Perguntado em 30 de setembro de 2024 às 13:46

    Boa tarde, tudo bem?

    Estamos com instabilidade na plataforma?



  • Lesther Jotform Support
    Respondido em 30 de setembro de 2024 às 16:10

    Hi agendamentocirurgicohusf,

    Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question. We receive similar reports about forms that are not loading and some are getting 502 Gateway error message. We just got an update that this has been resolved already. Refresh your forms or logout from your account and log back in to refresh your login. Let us know if you're still experiencing the same issue.

    Keep us updated and let us know if you need any more help.