Problema com o código-fonte incorporado

  • Carby_
    Perguntado em 26 de setembro de 2024 às 05:06

    Bom dia,

    Estou a tentar incorporar o código fonte de um formulário numa newsletter do e-goi, acontece que o código apresenta os seguintes erros: Duplicate of attribute name (type) was found & The script tag cannot be used.
    Conseguem ajudar?

    Problema com o código fonte incorporado Image 1 Screenshot 20

  • Joeni Jotform Support
    Respondido em 26 de setembro de 2024 às 07:52

    Hi Carby_,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, Can you please try to embed your form using the IFrame Code? Let me show you how:

    1. In Form Builder, click Publish on the orange navigation bar.
    2. On the left side menu. click Embed and select IFrame in the Embed Menu.
    3. Then, click the Copy Code button.

    Problema com o código fonte incorporado Image 1 Screenshot 20 Give it a try and let us know how it goes.

  • Carby_
    Respondido em 26 de setembro de 2024 às 09:09

    Ainda aparece erro:

    Problema com o código fonte incorporado Image 1 Screenshot 20

  • Joeni Jotform Support
    Respondido em 26 de setembro de 2024 às 09:26

    Hi Carby_,

    Can you please share with us the Form URL that you want to embed so we can look into it?

    Once we hear back from you, we'll be able to help you with this.

  • Carby_
    Respondido em 26 de setembro de 2024 às 09:29
  • Joeni Jotform Support
    Respondido em 26 de setembro de 2024 às 09:52

    Hi Carby_,

    Can you please tell us what software you're using to embed the form? When I reviewed your screenshot, it seems like the software you're using isn't allowed to use script tags. Unfortunately, our Embed Options use script tags.

    Once we hear back from you, we'll be able to help you with this.