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eunicebritoPerguntado em 24 de setembro de 2024 às 10:39
Bom dia,
Precisamos que seja enviado o comprovante de cobrança de cartão de crédito no valor de R$ 1.997,52 (30.08/2024)
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Kelvin Jotform SupportRespondido em 24 de setembro de 2024 às 12:58
Hi Eunice,
Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
When I checked, I didn't see any charge on August 30th, 2024 or 2024 on this account linked to eunice.brito@ccsp.org.br. Do you have a different email address? If you do, provide it here and I'll take a look at it for you. If not, to check this further, can you share with us the payment details below:
- The last four digits of the card number.
- The expiration date.
- The card type.
- The name on the card.
Once we hear back from you, we'll be able to help you with this.