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gustavohsatoPerguntado em 18 de setembro de 2024 às 08:52
Bom dia.
Tenho um formulario em que o respondente insere o CEP de um endereco e automaticamente sao preenchidos os dados do endereco.
O formulario funcionava muito bem, mas esse campo deixou de funcionar recentemente.
Outros usuarios estao reportando o mesmo problema ?
Como resolver ?
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Bilal Jotform SupportRespondido em 18 de setembro de 2024 às 11:05
Hi gustavohsato,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question. It seems that the issue you're encountering with the Autocompleted Address widget may be related to the Google Maps API. Common reasons for this malfunction include an expired or invalid API key, reaching the usage limit, or changes in the API settings. At the moment, no other users have reported similar issues, which suggests the problem might be specific to your form or account setup. To resolve this, please check that your Google Maps API key is correctly configured, and ensure that all quotas and restrictions on the API are properly managed.
Give it a try and let us know if you need any other help.