Como realizar a correção de uma valor de um reltório que contêm assinatura?

Estou tentando alterar o valor e está aparecendo essa mensagem.

Hi Kenia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If I understood you correctly, you are trying to edit the Signature field, if this is the case please note, you can't edit the signature field as it is locked for audit purposes. Beside this there are some fields like Submission ID, Submission Date & Submission IP which can't be edited for audit trail purposes.

Reach out again if there’s anything else we can do for you.

eu estou tentando alterar outro campo do formulário mas estou sendo impedido pois o documento tem assinatura, gostaria de saber se tem alguma forma para corrigir a informação do formulário

Hi Kenia,

Unfortunately, editing of signed documents is not possible, as they are legally binding. You can turn off your Jotform Sign to be able to edit later submissions, but these submissions will no longer be legally binding. Let me show you how.

1. On Form Builder, click on Settings on the orange bar on top.
2. Click on the Jotform Sign tab on the left.
3. Then toggle Enable Jotform Sign Automation to Off.
   

You can also check out this guide on Jotform Sign being legally binding.

Let us know if you have any other questions.