Conta suspensa.

  • Rose Marry
    Perguntado em 16 de setembro de 2024 às 13:53

    Ola minha conta foi banida, eu estava apenas fazendo um disputas de memes para minha quadrilha junina, e não tem nada de mais nisso.

    Jotform Thread 19060211 Screenshot
  • Cristy Jotform Support
    Respondido em 16 de setembro de 2024 às 14:49

    Hi Rose,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.


  • Cristy Jotform Support
    Respondido em 17 de setembro de 2024 às 07:06

    Hi Rose,

    Your account was suspended because you’ve got a form named MELHORES MEME DO ANO JPP 2024 that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.