Aumento de limite em análise

Hi Igor,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, if you want to increase your submission limits without upgrading your account, you need to do some tasks. You can increase your limits for free when you complete certain tasks available on the increase limits page of your account.

1. Click on your avatar at the top-right of the page and click Settings.
2. Scroll down and click Increase Limits on the left panel.
3. Check the tasks that you can complete and the corresponding submission increase.

That's it. You can now increase your submission limits.

Give it a try and let us know how it goes.

Hello, good afternoon. I noticed the tasks to increase the limits but so far it hasn't increased and it's been 2 days.

Olá Igor,

Nosso sistema geralmente demora de 24 a 48 horas para aumentar o limite após as tarefas foram concluídas. Caso os limites não forem resetados após este prazo, gentileza entrar em contato conosco para verificarmos com nossa equipe técnica.

Nos informe se há algo mais em que podemos lhe auxiliar.

Ok, vou ficar no aguardo, pois passou de 48 horas. Precisava desses limites extras pois no momento não poderei pagar um plano.

Hello Igor,

Can you try logging out of your Jotform account, then clear your browser’s cache before logging back in. Sometimes, old cache and cookies can cause delays in updating the view of your account. You may also try logging in using an incognito window or a different browser or device. If you still do not see any changes, let us know, and we'll do some more testing to see what's going on.

Give it a try and reach out again if you have any other questions.

Boa tarde, até o momento nenhuma mudança, contínua em análise totalizando mais de 72 horas

Hi Igor,

I'll need a bit of time to look into this. I'll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi Igor,

It seems that you submitted two requests to increase your limits. However, the first YouTube video appears to be owned by someone else, so it was denied. The blog you submitted was approved but was categorized as a review, which led to an additional 10 monthly submissions being added. Your new monthly submission limit is now 110.

Let us know if you have any other questions.