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Boa tarde

Como posso reativar minha conta? Não posso perder os formulários que estão lá

Hi dcimoveisdeluxo,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked the account that you used to contact us right now and I can see that it is currently active. Are you referring to a different Jotform account? If so, can you share the email address associated with that account so we can take a look at it for you?

Once we hear back from you, we'll be able to help you with this.