Obtendo erro de formulário acima da cota

Bom dia, nos contratamos 250 fichas mes porem o mes virou e não foi liberado espaço poderia verificar o que esta acontecendo ?

Hi Brasci,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and can confirm that you're still within your account limits, and I was able to access your forms. Take a look at the screenshot below:

I would advise clearing your form caches to see if the issue persists. Let me show you how:

1. On your My Forms page, click on your Avatar/Profile Image icon.

2. In the window that opens, click on Settings.

3. In the Settings menu, scroll down to the bottom and click on Clear Cache. And that's it, you're done.

Keep us updated and let us know if you need any more help.