Save and Continue later feature: How can I enable it?

  • Barcelos_Igor
    Perguntado em 3 de setembro de 2024 às 11:34

    My leads are ignoring the "submit form" button because of my calendly widget integration. After they schedule their own enterview, they forget to submit the form because they think the form is finished after they succesfully schedule the meeting, the problem is that i get an event created at Google Agenda, but i get no lead info, because they didn't submit the form. Is there a way to get what they inputed in the form's cards? This would solve my problem. If there's no way i can do it here manually, i'm sure you guys have this information and it would be very valuable to me. I need to know who entered inputs, but didn't send the form


  • Barcelos_Igor
    Respondido em 3 de setembro de 2024 às 12:53

    Guys, don't wanna be that rude guy or anything, but i really need this info 😔

    Can someone from your end reply to my request

  • Eduardo Jotform Support
    Respondido em 3 de setembro de 2024 às 13:35

    Hi Igor,

    Thanks for reaching out to Jotform Support. Let me look into it and get back to you with a solution.

    We really appreciate your patience and understanding while we’re looking into this.



  • Eduardo Jotform Support
    Respondido em 3 de setembro de 2024 às 21:46

    Hi Igor,

    Thank you for your patience. I looked over your request and unfortunately, it's not possible to retrieve the form's progress, unless the feature Save and Continue later is enabled. Then, the user can click on Save and save his progress on the form. It's easy to turn on the Save and Continue later feature. Let me show you how:

    1. In the Form Builder, select your Submit button’s gear icon to open properties.
    2. In the properties pane on the right, go to Advanced at the top.
    3. Finally, turn on Save And Continue Later.

    Save and Continue later feature: How can I enable it?  Image 1 Screenshot 20

    And that's it. You can advise your users to click on Save before entering the calendly widget. You might also want to check out this guide about How to Enable Save and Continue Later on Forms.

    Give it a try and let us know how it goes.