Problema com dados eliminados, mas ainda acima do limite

Tenho espaço para upload, mas recebo msg: You've run out of upload quota!

Hi Andreia,

I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Hi Andreia,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your concern. Currently the upload usage is not over the limit, and the forms seem to be working. If you deleted submissions with uploads earlier, it's possible that the system took a little while to update the usage limit after the submissions had been deleted.

Keep us updated and let us know if you need any more help.