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eventogynPerguntado em 1 de setembro de 2024 às 20:32
Prezados,
Pedimos liberação da cota, uma vez que painel está mostrando 0 envios, o plano tem 1000 por mes, excedeu mes passado 08/2024, mas este mes 09/2024 deve retornar a normalidade.
São todos os formulários ativivos, mas coloco o link de um para vero erro.
Jean
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Jeric Jotform SupportRespondido em 1 de setembro de 2024 às 20:57
Hi eventogyn,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I see that your monthly submission limit has been reset. I cleared your form caches to refresh them. Your forms are now accessible as shown below:
Reach out again if you need any other help.