Conta suspensa

ola eu utilizo essa ferramenta para receber instagram das pessoas, em momento algum eu pedi dados da conta de ninguem, eu ofereço serviços do instagram para meus clientes, trabalho com isso a anos, por favor verifiquem corretamente

Hi Felipe

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, please provide us with the URL of the form or the account's email address so we can check the status and find a solution.

Once we hear back from you, we'll be able to help you with this.

esse e o link do formulario, tem esse e mais 4

https://form.jotform.com/242419463037052

esse é o email de cadastro da jotform : souzalipe013@gmail.com

lembrando, a minha conta foi bloqueada e não só o meu formulário, eu não consigo acessar minha conta.

Hi Felipe,

Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Thanks for your patience, we appreciate it.

ok quanto tempo até solucionar ?

porque preciso trabalhar, e esses formulario faz parte do meu serviço, eu realmente não entendi o bloqueio

Hi Felipe,

I see your account was suspended because you’ve got a form named 200 seguidores that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use. No worries, I am checking this with our relevant team to check your form again and see if we can reactivate the account. I’ll get back to you once we hear from them.

Thanks for your patience, we appreciate it.



Ok, mais não foi spam, se caso tenha agido como spam foi pq eu estava testando a ferramenta, não foi algo intencional, peço desculpa se a plataforma entendeu isso.

Aguardo a ativação da minha conta

Hi Felipe,

I am still waiting for an update from our relevant team, we'll let you know as soon as we hear from them.

Hi Felipe,

We did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now. We are deeply sorry for the inconvenience.

Reach out again if you need any other help.