Jotform Apps: Can't edit the Contact Information Page

  • raviconvites
    Perguntado em 27 de agosto de 2024 às 02:06

    How do I edit the "contact information page". It's included in the template, but I can't edit the layout. How do I edit it?


  • Sonnyfer Jotform Support
    Respondido em 27 de agosto de 2024 às 02:10

    Hi Ravi,

    Unfortunately, I can't access your App link and it shows 404 error. Can you share the updated App link, so I can check your Contact Information Page?

    Jotform Apps: Cant edit the Contact Information Page Image 1 Screenshot 20

    Once we hear back from you, we'll have a better idea of what's going on and how to help.

  • raviconvites
    Respondido em 27 de agosto de 2024 às 09:45

    Good morning, below is the link requested to change the url. In fact, all pages in my app look like this. Instead of having the url: “https://app.jotform.com/raviconvites/ravi/convites-fisicos” for example, it is like “https://app.jotform.com/raviconvites/ravi/page/16” ,"https://app.jotform.com/raviconvites/ravi/page/156", etc.

    This is the requested link:

    https://app.jotform.com/raviconvites/ravi/page/16

  • Joseph Christian Jotform Support
    Respondido em 27 de agosto de 2024 às 12:16

    Hi Ravi,

    I checked your app and I can see that you're referring to the Contact Information Page at the bottom of the App. Unfortunately, the layout of this page cannot be edited. However, you can add elements to it as needed just click on the Gear icon and the Contact Information Properties panel will show up allowing you to add elements that will appear during the checkout process.

    Jotform Apps: Cant edit the Contact Information Page Image 1 Screenshot 20Let us know if you have any other questions.