Mensagem de tentativas excedidas de acesso

Bom dia, quando tento logar dá a seguinte mensagem: "You have reached login attempt limit. Please try again in a few hours."Tem ocorrido com uma certa frequência, mas apenas depois da dupla etapa de verificação. Existem dias que preciso mencionar o código diversas vezes para realizar o acesso, o que pode estar consumindo em excesso minhas solicitações.

Hi henrique610,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

About the error, I have flushed the login attempts. Can you go ahead and try it again? The issue normally happens if you have logged in in error multiple times or you are sharing your account login. Your account is a single-user login and cannot be used on multiple devices and/or locations at the same time.

Give it a try and let us know if you need any help.