Não consigo acessra minha conta

  • PAULO ROBERTO HANAUER SCHENKEL
    Perguntado em 26 de agosto de 2024 às 09:30

    Não consigo acessar minha conta. Aparece como suspensa.

  • Jefferson Jotform Support
    Respondido em 26 de agosto de 2024 às 10:20

    Hi Paulo,

    Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your account and saw that it was suspended due to Login Collection for your Briefing A52JOR form, which is a violation of our Terms of Use. To reactivate your account, you will need to comply with our Terms of Use and allow us to remove the offending fields for the form. Would you comply with our Terms of Use and allow us to remove the offending fields?

    Once we hear back from you, we'll be able to help you with this.