Como posso editar o PDF gerado pela automação de sinalização do Jotform?

  • FPX_Investimentos
    Perguntado em 19 de agosto de 2024 às 17:39

    Boa noite como faço para alterar esse formato?

    Quero que fique igual que fiz no .pdf

    Segue link do formulário e imagem de como fica a aparência.

    Page URL: https://form.jotform.com/242316630604044
  • Jessica Jotform Support
    Respondido em 20 de agosto de 2024 às 01:33

    Hi FPX_Investimentos,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, it looks like the image upload was unsuccessful, as we didn't receive the image in your first reply. Could you kindly open this thread and reupload your screenshot?

    If you are referring to changing the format of your PDF, you can do so through your PDF Editor. Let me show you how to open your PDF Editor:

    1. In My Form, select a form.
    2. Click More on the right side of the form. 
    3. Select Open PDF Editor.

    PDF template is not saving properly Image 2 Screenshot 51 Screenshot 10

    You will be directed to PDF Editor, where you can customize your PDF using our drag-and-drop PDF builder. If this is not what you are referring to, could you elaborate with us?

    Let us know if you need more help.

  • FPX_Investimentos
    Respondido em 20 de agosto de 2024 às 16:45

    Essa alteração eu já fiz, mas digo quando a pessoa assina, o sistema cria um PDF totalmente diferente, como anexei antes

  • Joseph Christian Jotform Support
    Respondido em 20 de agosto de 2024 às 19:15

    Hi FPX_Investimentos,

    Unfortunately, I couldn't see the screenshot you shared in your previous reply. Can you try to send it again? We’ve got a guide here that’ll show you how to do that.

    Also, to clarify, are you referring to the PDF generated by the Jotform Sign automation, which is emailed when the form is submitted? Take a look at the screenshot below:

    Como posso editar o PDF gerado pela automação de sinalização do Jotform? Image 1 Screenshot 20If so, unfortunately, it's currently not possible to edit this PDF as this is automatically generated when Jotform Sign Automation is enabled in your form.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Reach out again if you need any other help.