Image Upload Preview: Images not showing

Boa tarde,

Eu estou utilizando o widget (Image Upload Preview) no meu formulario ("OCORRÊNCIA DE RECEBIMENTO - PALLET") , porém algumas vezes quando tento realizar o downloads das imagens dá erro ou não encontra conforme a imagem abaixo:

ai dificulta a utilização, poderiam verificar o motivo?

Hi Stampacoaching,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. After checking the related form, it seems like we will have to forward this issue to our developers, so they can check it out further. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update. In the meantime, you can find the &expires= in the URL and remove everything after it, including the parameter itself. If your URL is

https://files.jotform.com/jotformWidgets/Stampacoaching/242216072955052/5998986335636060363/20240819_093952.jpg?md5=m6bV9R0jU03Sk8iDxID4Aw&expires=1724124561

Please remove &expires=1724124561, so it's

https://files.jotform.com/jotformWidgets/Stampacoaching/242216072955052/5998986335636060363/20240819_093952.jpg?md5=m6bV9R0jU03Sk8iDxID4Aw

This way, you should be able to download the file until our developers check why is this happening.

Thanks for your patience and understanding, we appreciate it.

Entendi,

O problema que eu utilizo uma função dentro do excel para baixar automaticamente para um caminho desejado, com isso dá erro no coidgo ou simplesmente da timeout na função.

Existe outra forma para eu salvar no caminho desejado que possa me auxliar?

Hi Stampacoaching,

Although we don’t have a solution yet, rest assured, we’ll keep working on this until it's resolved. We’ll get back to you as soon as we have an update.

Hi Stampacoaching,

The issue has been resolved, but we're still working on restoring the broken images. We will keep you updated.

Thank you for your patience and understanding; we appreciate it.