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VieiraJosePerguntado em 14 de agosto de 2024 às 14:15
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Joseph Christian Jotform SupportRespondido em 14 de agosto de 2024 às 16:31
Hi Jose,
Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you send me the link to your form so I can check it out and see what’s going on?
In the meantime, can you try to test the form using other mobile browsers or incognito mode?
Once we hear back from you, we'll be able to help you with this.