remover e-mail da lista de rejeição

  • bonsucesso
    Perguntado em 8 de agosto de 2024 às 08:11

    Bom dia,

    Preciso que o e-mail neide.benedito@bsstex.com.br seja liberado da lista de e-mails rejeitados por favor.

  • Sonnyfer Jotform Support
    Respondido em 8 de agosto de 2024 às 10:14

    Hi bonsucesso,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've removed the email address neide.benedito@bsstex.com.br from our Bounce List per your request. It should start receiving emails again now. I also suggest checking out this guide to learn more about preventing Email Bouncing related issues in the future.

    Let us know if you need any more help.