Sumiu os coletores de codigo de barras dos meus formularios.

  • contatoricardo
    Perguntado em 30 de julho de 2024 às 22:54

    Ola,

    Percebi que os leitores de codigo de barras que existiam em meus formularios sumiram, tornam-se campos para digitação...


    O que houve?


    https://www.jotform.com/build/241624018077655

  • Devemer_S Jotform Support
    Respondido em 31 de julho de 2024 às 02:58

    Hi Ricardo,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your form and verified that the fields on your form are Short Text Properties only. I did notice, though, that you have a different form that you used to test the Barcode widget, both were edited at almost the same time. Can you verify that these are not the same forms you're looking for? If so, can you tell us more about the issue you're having? What were you doing when this happened? When was the last time you saw that the fields were Barcode widgets and not Short Text fields?

    Once we hear back from you, we'll be able to help you with this.