Resposta automática no email

  • agendamentocirurgicohusf
    Perguntado em 29 de julho de 2024 às 09:56

    Bom dia, tudo bem?

    É possível realizar o preenchimento de algum formulário e quando enviar além de chegar no email cadastrado, a pessoa receber uma cópia do envio no email particular?

    Atenciosamente, Anderson.

  • Gaud Jotform Support
    Respondido em 29 de julho de 2024 às 12:19

    Hi Centro Ciruggico,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, did you mean you wish to send a copy of your filled out form to the form filler's private email address as well as their registered email address? Is that right? Are you referring to the Autoresponder email? Then it is possible. Let me show you how:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Add Form Element
    2. Select Email field twice, one is for their registered email and second one is for their private email.

    Resposta automática no email Image 1 Screenshot 40

    Now let's add the Autoresponder Email twice, one if for the 'Registered Email' and second one is for the 'Private Email'.

    1. IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Now, click on Add Email.
    4. Then, select Autoresponder Email, and customize the options the way you want them, and you’re done. 

    Resposta automática no email Image 2 Screenshot 51

    Resposta automática no email Image 3 Screenshot 62

    Follow the same steps twice to create for the both email field. If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Let us know how it goes.