Cota de Upload esgotou, porém já fiz a limpeza

Boa tarde,

Foi atingido a cota de upload na conta, porém estou fazendo a limpeza e agora aparece espaço livre, porém o link não está habilitado.
Como resolver?

O formulário ainda será preenchido hoje.

Hi p3bpmchoque,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I have reviewed your account and currently, you have not exceeded any of your account limits. I checked out your form and I didn't encounter any issues as shown in the screenshot.

Could you try using a different browser or incognito to check if the issue still persists? If no, I would suggest clearing your browser cache.

Give it a try and let us know how it goes.

Deu certo! Desativei e ativei novamente o formulário. Obrigada